1. Introduction
Welcome to mobilityindependence.com.au. These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our website or services. We may update these terms from time to time, and continued use of our website constitutes acceptance of any changes.
2. Use of Our Website
You must use mobilityindependence.com.au for lawful purposes only.
You agree not to engage in any activity that may disrupt, damage, or interfere with the functionality of our website.
Unauthorized use of our website, including but not limited to hacking, data scraping, or distributing malicious software, is strictly prohibited.
We reserve the right to suspend or terminate access to our website if we suspect any misuse.
3. Product Information and Availability
All products displayed on mobilityindependence.com.au are subject to availability. We reserve the right to modify or discontinue products without prior notice.
While we strive to ensure that product descriptions, images, and prices are accurate, errors may occur. We reserve the right to correct any inaccuracies and will not be obligated to honor orders based on incorrect information.
Prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated. Additional costs, such as delivery fees, may apply and will be clearly communicated during the checkout process.
4. Orders and Payments
By placing an order on mobilityindependence.com.au, you confirm that all provided information is accurate and complete.
We reserve the right to accept or decline your order for any reason, including stock unavailability or incomplete payment.
Payments must be made through the secure payment methods provided on our website. Full payment is required before dispatch unless otherwise agreed.
If an order is canceled before dispatch, we will refund any payments made, subject to our refund policy.
5. Delivery and Shipping
We aim to deliver products within the estimated timeframes provided at checkout. However, delivery times may vary due to factors beyond our control, such as shipping delays or unforeseen circumstances.
Risk of loss or damage to products passes to you upon delivery. Please inspect your order upon receipt and contact us immediately if there are any issues.
Delivery fees are calculated based on your location and the size of your order. These will be displayed during checkout.
6. Returns and Refunds
We accept returns in accordance with Australian Consumer Law. Products must be returned in their original condition, unused, and with all packaging within 14 days of receipt, unless otherwise specified.
To initiate a return, please contact our customer service team at [insert contact email/phone]. Return shipping costs may be your responsibility unless the product is faulty or incorrectly supplied.
Refunds will be processed within a reasonable timeframe after we receive and inspect the returned item. Refunds will be issued to the original payment method.
Non-returnable items include custom-made products, items marked as final sale, or products damaged due to misuse.
7. Warranty and Repairs
Products purchased from mobilityindependence.com.au may come with a manufacturer’s warranty, details of which will be provided with the product.
Warranties cover manufacturing defects but do not cover damage caused by misuse, neglect, or unauthorized modifications.
For warranty claims or repairs, please contact our team for assistance. Proof of purchase may be required.
8. Limitation of Liability
To the extent permitted by law, mobilityindependence.com.au will not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
Our liability for breach of any condition or warranty implied by law is limited, at our discretion, to the replacement or repair of the product, or a refund of the purchase price.
We are not responsible for any loss or damage caused by factors beyond our reasonable control, including delays in delivery or product unavailability.
9. Intellectual Property
All content on mobilityindependence.com.au, including text, images, logos, and designs, is the property of Mobility Independence or its licensors and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use any content from our website without prior written permission.
10. Privacy
We are committed to protecting your personal information. Please refer to our Privacy Policy [insert link] for details on how we collect, use, and store your data.
By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.
11. Governing Law
These Terms and Conditions are governed by the laws of Western Australia. Any disputes arising from your use of our website or services will be subject to the jurisdiction of the courts of Western Australia.
Thank you for choosing mobilityindependence.com.au. We are dedicated to providing high-quality mobility solutions and excellent customer service.